Terms and Conditions

Accessible Rooms

The Cambridge has two accessible rooms available for guests. Each has a Queen Bed and a fully accessible bathroom.

After Hours Call Outs

Guests should be aware that an after-hours call out between the hours of 8pm and 6am may incur a call out fee of $150.

Airport Transfers

Complimentary airport transfers are available, please advise requirements prior to arrival.

Arrival and Departure

Check-in time is from 2:00pm. Please advise us of your expected arrival time if self-driving, or flight details if you require airport transfers.

Check-out time is prior to 10:00am. Late check-out is on request only, and dependant of occupancy levels. Fees may apply.

Breach of Terms and Conditions

Any breach of the terms and conditions by the registered guest, other occupants or their guests may result in immediate cancellation of the tenancy without refund.

Cancellation Policy

Written notice of alterations and cancellations must be provided for all bookings except for those cancelled in person in which case appropriate identification will be required. Cancellations should not be considered actioned until the guest/agent has received confirmation from The Cambridge. Cancellations and early departures within 7 days of arrival will incur a 100% cancellation/early departure fee.

“No show” bookings will incur the total accommodation amount owed.


Children are considered up to 15 years of age and not permitted to stay in a room without an adult. Persons aged 16 years and over are classified as adults.

COVID-19 Information

Cancellation policy

Our standard cancellation policy remains in place, however, if guests are unable to travel due to Government border closures or travel restrictions, restricting clients from entering the Kimberley, (at the time of travel), we will offer to amend the travel dates or cancel without fee.

Covid cleaning

If a guest has tested positive whilst staying at the Cambridge and a Covid clean is required for their room, an additional cleaning charge of $80 per room will be charged to whoever the reservation is made by.

Credit Card Surety / Security Deposit

It is a condition of tenancy that the occupant provides a valid credit card preauthorisation to The Cambridge and agrees to allow any cost for which they are liable under the tenancy to be levied against this credit card. Which may include charges for extra cleaning, damage, after-hours call outs for staff assistance or breakages.


Please note that photo identification may be asked for and/or copied during the check-in process.

Occupancy Limits

The Cambridge room maximums are stated at time of booking - the number of occupants must not exceed that which is expected for the bedding – Queen/King: 2 people, Twin: 1 person/single bed. The Cambridge reserves the right to adjust occupancy limits.


We accept cash, Mastercard, Visa and American Express. All card transactions incur a 1.5% surcharge except when the card is inserted and savings or cheque accounts selected. Reservations may be subject to a pre-authorisation payment on check-in.

Quiet Times

All visitors are required to respect the rights of others to enjoy The Cambridge at all times, and to observe a “quiet” time of 11pm - 5am in all areas. Times may vary due to special events.


Under exceptional circumstances The Cambridge reserves the right to relocate a booking to a suitable alternative of similar type.

Room Allocation

Occupancy of a specific room number or area is on request only. The Cambridge will endeavour to fulfil requests, however, cannot guarantee a specific room.


While the safety and security of our guests is a high priority, The Cambridge takes no responsibility for items/vehicles lost or stolen. Please ensure rooms/vehicles are properly locked and any valuables kept out of sight or secured in the office safe.


Rooms are serviced daily with a linen change every third day. Please see reception if clean towels or more bathroom amenities are required. Rate of servicing may increase/decrease depending on time of year.

Travel Insurance

Our remote and unique locations make for the perfect holiday destination. It is important to note that travelling to the extraordinary Kimberley region comes with risks that are out of our control, and yours. For this reason, we highly recommend that all of our guests purchase travel insurance prior to travelling. Please take the time to review your travel insurance policy to ensure that you are covered in the unlikely event that your travel plans are disrupted due to weather, theft or acts of God.